To delete your game account as well as all its data and progress, please proceed with the following steps:
1. Go to the Settings menu in the game and scroll down to the Profile Deletion section;
2. Tap the Delete Profile button and confirm your choice.
After that you can close the application – your account will be removed automatically in 30 days.
Alternatively, you can request deletion of your game account via a request to our support service.
If you decide to contact our support service regarding the matter, please make sure to provide the following information:
— ID tag and nickname of the game account that is to be deleted;
— Platform/service used to play the game (Android/Google Play);
— Approximate date of when the account was created;
— Physical location (city) of the account's creation (where the account was created);
— Invoice/order screenshots for several purchases made through the game account (if any in-app purchases were made through the account);
— Nicknames used previously and IDs of the clans you may have been part of previously.
A request can be submitted via our Help Center here: Submit a Request
In case you change your mind, it's preferable that you make sure to cancel the request within 20 days of processing confirmation.
NOTE: You can cancel the account deletion at any point in the indicated request processing periods. However, if the account deletion is completed, it will no longer be possible to reverse the operation and restore any account data.